Displays information about this version of the Symantec Fax Starter Edition.


Displays information about upgrading to the full Fax PRO product.


Displays all fax-related Microsoft Outlook settings. Use the settings on this tab to specify the following information:

The text that appears on cover pages to identify the sender (for example, your name, company, phone number, fax number, and so on)

The cover page you want to include with all faxes

The modem you want to use to send faxes

Fax answering options

Retry options for failed faxes


Displays your personal information. If you enable the cover page option, Microsoft Outlook automatically inserts this information on cover pages at send time. This information identifies who the fax is from and how to contact the sender.


Click this to change your personal information.


Type your first and last name.

If you enable the cover page option, Microsoft Outlook automatically inserts your first and last name on to the cover page at send time.


Type your company name.

If you enable the cover page option, Microsoft Outlook automatically inserts your company name on to the cover page at send time.


Type your address in these two fields.

If you enable the cover page option, Microsoft Outlook automatically inserts your address on to the cover page at send time.


Type your city.

If you enable the cover page option, Microsoft Outlook automatically inserts your address on to the cover page at send time.


Type your state or province.

If you enable the cover page option, Microsoft Outlook automatically inserts your address on to the cover page at send time.


Type your country or region.

If you enable the cover page option, Microsoft Outlook automatically inserts your address on to the cover page at send time.


Type your ZIP Code or postal code.

If you enable the cover page option, Microsoft Outlook automatically inserts your address on to the cover page at send time.


Type your fax phone number including the country code and area code. Use the following format:

<country code> <area code> <local number>

To help identify the various components of the fax number, use the examples below.

North American number:	<1> <987> <555-1234>

International number:	<30> <1> <555-6789>

If you enable the cover page option, Microsoft Outlook automatically inserts your fax number on to the cover page at send time.


Type your voice phone number including the country code and area code. Use the following format:

<country code> <area code> <local number>

To help identify the various components of the fax number, use the examples below.

North American number:	<1> <987> <555-1234>

International number:	<30> <1> <555-6789>

If you enable the cover page option, Microsoft Outlook automatically inserts your phone number on to the cover page at send time.


Type text to identify your computer as a fax station. Most fax machines use the fax number as the Calling Station Identifier (CSID), but your name or company name would also be suitable. You can enter up to 20 alphanumeric characters.

Microsoft Outlook has no restrictions on the characters you can use in your CSID. However, if your CSID contains non-numeric characters, some fax devices may not connect to your modem or may disconnect during transmissions.

If you enable the cover page option, Microsoft Outlook automatically inserts your CSID on to the cover page at send time. When you send faxes, your CSID appears on the recipient’s fax device (for example, on the display panel on the fax machine).


Specify the cover page you want to include with all faxes you send from Microsoft Outlook.


Click this to select the cover page you want to use for all faxes.


Displays the name of the selected cover page. This is the cover page that Microsoft Outlook uses for all faxes you send.


Specify your modem options.


Click this to select the modem you want to use or to install a new modem.


Displays the active modem. This is the modem Microsoft Outlook uses for all faxing activities.


Enable this option to automatically receive faxes when Microsoft Outlook is running. You cannot receive faxes when Microsoft Outlook is not running.


Specify the number of times you want to let the phone ring before Microsoft Outlook answers it.


Specify your retry options.


Specify the number of times you want Microsoft Outlook to try to deliver a fax. After attempting to deliver the fax the specified number of times, Microsoft Outlook will place a “message failed” message in your Outbox to remind you to try to send it later.


Specify the time between retries. To retry the fax in 90 seconds, type “90” in this field.


Browse through the cover pages included with Microsoft Outlook and select the cover page you want to include with your faxes.


Enable this option to include a cover page with this fax.


Lists all available cover pages. Click the cover page you want to include with this fax. A preview of the selected cover page appears directly below this list.


Displays a miniature version of the selected cover page. Use the preview area to browse through the available cover pages and identify the cover page you want to use.


Lists all modems set up on your computer. Click the modem you want to modify.


Click this to set up a new modem.


Removes the selected modem.


Click this to display the properties of the selected modem.


Displays the active modem. In the list, click the modem you want to use. If you have two phone lines and two modems, you can activate a different modem on each line.


Enable this option if you want Microsoft Outlook to wait for a dial tone before starting to dial.

Some modems are unable to detect a dial tone on the line. As a result, your modem may falsely tell Microsoft Outlook that there is no dial tone on the line when there is a dial tone or when the dial tone is weak or unusual. If this happens and this option is enabled, Microsoft Outlook will not be able to dial out. To resolve this problem, disable this option and try to dial again.


In the list, click the type of phone line you are using. You can use Microsoft Outlook over a regular phone line or a cellular phone line.

The settings in this dialog apply to the specified phone line type.


Type the initialization sequence that is sent to your modem when you start and exit Microsoft Outlook. The entry depends on the type of modem you are using.

If you are not sure of the correct sequence, see your modem documentation or click Default to use the default setting for this type of modem.


Returns the entries under Initialization String Sequence to the default values for this type of modem.


Type the flow control string in this field. If you enabled Use Hardware Flow Control, type a hardware flow control string in this field. Otherwise, type a software flow control string.

If you are not sure of the correct setting for your modem, see your modem documentation or click Default to use the default setting for this type of modem.


Enable this option to use hardware flow control. Type the hardware flow control string in the Flow Control box.

If you are not sure of the correct setting for your modem, see your modem documentation or click Default to use the default setting for this type of modem.


Type the reset string that is sent to your modem when you start and quit Microsoft Outlook. The entry depends on the type of modem you are using.

If you are not sure of the correct setting for your modem, see your modem documentation or click Default to use the default setting for this type of modem.


Set the maximum speed at which you want to send your fax. Some fax machines may be unable to receive pages at high speed.


Set the minimum speed at which Microsoft Outlook sends the fax. When connecting to a remote fax station, your modem and the receiving modem exchange information to determine how fast a fax can be transmitted. If the receiving fax machine is slow, the transmission time increases, and therefore, the cost of the fax increases. Microsoft Outlook will not transmit the fax if the remote fax station is incapable of receiving at your minimum speed or higher.


Enable this option to use Error Correction Mode (ECM) when sending faxes with this modem. This means that Microsoft Outlook uses ECM whenever possible for sending faxes.

ECM normally provides more reliable, error-free faxing. In some cases, you may have problems sending reliably to a particular fax device with ECM enabled. Try disabling ECM and retry the fax.

By default, this option is enabled if you have a Class 1 modem.


Enable this option to use Error Correction Mode (ECM) when receiving faxes with this modem. This means that Microsoft Outlook uses ECM whenever possible for receiving faxes. ECM normally provides more reliable error-free faxing.

If you disable this option, you cannot receive BFTs.

By default, this option is enabled if you have a Class 1 modem.


Enable this option to use high speed compression (2D) when sending faxes with this modem.

In most cases, using this option to compress data can greatly increase transmission speed and reduce the actual time (and cost) required to transmit the fax.

If you are sending a large grayscale image, using 2D compression may actually increase the transmission time. You can disable this option to see if Microsoft Outlook sends faster.


Specify the speed you want the modem to use when establishing a connection with a fax device.


Specify the speed you want the modem to use when establishing a connection with a fax device.


Adjust the volume of the modem during calls.


Enable this option if you want to hear the modem dialing until the connection is made. Once the modem connects, the modem volume is muted.


Specify the modem type. By default, Microsoft Outlook detects your modem type. If you have a dual class modem and you are unable to send faxes to certain fax machines, try switching to another modem type.


Displays text and/or an icon that helps to describe the functionality available in this dialog.

For more information about a specific setting, click the What’s This button [image] and then click the appropriate setting.


Groups common settings together.

For more information about a specific setting, click the What’s This button [image] and then click the appropriate setting.